NEW RISE
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NEW RISE

Recruitment & Staffing
Solutions for the
Care Sector

Providing fully vetted, trained and compliant care professionals to care providers across the UK.

Enhanced DBS
Checked
References
Checked
Care Training
Completed
Right To Work
Verified
Care professional with elderly patient

Trusted Staffing Solutions

NEW RISE supplies qualified care professionals to:

🏥

Care Homes

🏠

Domiciliary Care Services

🤝

Supported Living Services

➕

Nursing Homes

Our Services

Temporary Staffing

Cover sickness, annual leave and staffing shortages.

Permanent Recruitment

Find long-term employees for your organisation.

Last-Minute Cover

Rapid response staffing when you need support urgently.

Specialist Care Staff

Supplying Carers, Support Workers, Nurses and more across the UK.

Fully Vetted Professionals

Every NEW RISE candidate undergoes:

Enhanced DBS Check
Safeguarding Training
Right To Work Verification
Manual Handling Training
Employment References
Ongoing Compliance Checks
Mandatory Care Training
New Service

Your Virtual Care Team

Daytime support. Out-of-hours cover. We handle calls in your agency’s name, coordinate staff cover and carry out audits, supervisions and quality checks — with clear handovers to your manager.

📞 Out-of-hours call handling
🗂️ Compliance audits & supervisions
🔄 Staff cover coordination
📋 Care planning & risk assessments
Free Resource Library

Helping Care Providers Stay Compliant & Inspection-Ready

We've created a growing collection of free templates, forms, checklists and management tools — ready to download and use within your organisation. Every template is professionally designed and fully editable.

✔️ HR & Recruitment ✔️ CQC Compliance ✔️ Care Documentation ✔️ Medication Records ✔️ Health & Safety ✔️ Management Tools
HR & Recruitment
15 templates
  • ✅ New Employee Checklist
  • ✅ Staff File Checklist
  • ✅ Recruitment Compliance Checklist
  • ✅ Interview Score Sheet
  • ✅ Reference Check Form
  • ✅ Right to Work Checklist
  • ✅ Induction Checklist
  • ✅ Probation Review
  • ✅ Return to Work Form
  • ✅ Exit Interview Form
  • ✅ Annual Appraisal
  • ✅ Staff Supervision Record
  • ✅ One-to-One Meeting Record
  • ✅ Staff Competency Assessment
  • ✅ Agency Worker Induction
Compliance
8 templates
  • ✅ CQC Mock Inspection Checklist
  • ✅ Compliance Audit
  • ✅ Governance Audit
  • ✅ Monthly Compliance Review
  • ✅ Action Plan
  • ✅ Quality Assurance Audit
  • ✅ Evidence Folder Checklist
  • ✅ Compliance Calendar
Care Documentation
10 templates
  • ✅ Daily Handover
  • ✅ Communication Book
  • ✅ Daily Notes
  • ✅ Care Plan Review
  • ✅ Falls Assessment
  • ✅ Fluid Chart
  • ✅ Food Chart
  • ✅ Weight Chart
  • ✅ Behaviour Monitoring
  • ✅ Sleep Chart
Medication
4 templates
  • ✅ Medication Competency
  • ✅ Medication Error Form
  • ✅ Controlled Drug Audit
  • ✅ Medication Stock Check
Health & Safety
8 templates
  • ✅ Incident Report
  • ✅ Accident Report
  • ✅ Near Miss Report
  • ✅ Fire Drill Record
  • ✅ Fire Safety Checklist
  • ✅ COSHH Assessment
  • ✅ Risk Assessment
  • ✅ Infection Control Audit
Management
8 templates
  • ✅ Staff Rota (Excel)
  • ✅ Annual Leave Planner
  • ✅ Training Matrix (Excel)
  • ✅ Complaints Log
  • ✅ Compliments Log
  • ✅ KPI Dashboard
  • ✅ Meeting Minutes
  • ✅ Meeting Agenda
Download as many as you need — completely free
✔ Every template professionally designed & fully editable
✔ Add your own logo and organisation details
✔ Used by care providers across the UK
📥 Access Free Templates
No sign-up required  ·  53 templates available
Coverage

Areas We Cover

We provide vetted, trained care professionals across key regions in England — from the South East to the Midlands.

Slough Ascot Milton Keynes Buckinghamshire Luton Essex Birmingham Bristol Primary Areas Extended Cover
Slough
Berkshire
Luton
Bedfordshire
Milton Keynes
Buckinghamshire
Buckinghamshire
South Midlands
Birmingham
West Midlands
Ascot
Berkshire
Essex
East of England
Bristol
South West England
Don't see your area?
Get in touch — we may still be able to help.
Care provider
FOR CARE PROVIDERS

Need Reliable
Staff Fast?

We help care organisations fill staffing gaps with experienced and compliant professionals.

✓
Last Minute Cover
✓
Temporary Staff
✓
Permanent Recruitment
✓
Flexible Staffing Solutions
REQUEST STAFF
Care worker
FOR CARE WORKERS

Looking For
Care Work?

Join NEW RISE and access flexible opportunities that work around you.

✓
Flexible Shifts
✓
Weekly Pay
✓
Ongoing Support
✓
Career Development
✓
Competitive Rates
APPLY TODAY

Why Choose NEW RISE?

Care Sector Specialists

Fast Response Times

Fully Compliant Staff

Dedicated Support

Quality Focused

Trusted Recruitment Partner

Compliance Expertise

One of the key reasons care providers choose New Rise Recruitment is our team's extensive experience in regulated care services and compliance management.

Our team has successfully supported organisations through CQC, PAMMS, Sponsorship Licence, EAS, HMRC, and Local Authority inspections and audits. We understand what good looks like and use that expertise to help care providers build compliant, high-performing teams.

Learn more about our compliance and inspection experience →
🔍
CQC Inspections
📋
PAMMS Inspections
🌍
Sponsorship Licence
🏛️
LA Quality Audits
👩‍⚕️
10+ Years Care Sector Experience
🏥
Former Registered Managers & Compliance Leads
🎓
Care Trainers & Quality Assurance Specialists
🤝
Worked with 7+ Local Councils
Built by Care & Compliance Experts

At New Rise Recruitment, we are not just recruiters — we are experienced social care professionals who understand the sector from the inside.

Every member of our team has a minimum of 10 years' experience working within adult social care, giving us the knowledge and expertise to match the right people with the right organisations.

Discover Why Care Providers Choose Us →
Testimonials

What Our Candidates Say

Richard
Recruited by
Richard
★★★★★
"

Richard helped me secure a care position that matched my experience and availability perfectly. He was professional, supportive, and always available to answer my questions. The recruitment process was smooth from start to finish, and I am now working with a fantastic care company. I highly recommend Richard to any carer looking for work.

Sarah M.
Care Assistant
Richard
Recruited by
Richard
★★★★★
"

I had been searching for care work for weeks without success. Richard took the time to understand my skills and what I was looking for in a role. Within a few days, he connected me with a reputable care provider and guided me through the entire process. His communication and dedication were outstanding.

James R.
Healthcare Assistant
Richard
Recruited by
Richard
★★★★★
"

Working with Richard was a great experience. He found me a role that suited my background and career goals, and he made the onboarding process straightforward and stress-free. Thanks to his support, I am now employed with a company that values its staff and provides excellent opportunities for growth.

Support Worker
NEW RISE Candidate

Get In Touch

We're here to help. Get in touch with our friendly team today.

📞
0330 043 9960
Mon–Fri: 8:00am – 6:00pm
✉️
info@newrise.uk
We respond within 2 hours
🕐
Mon – Fri: 8:00am – 6:00pm
Emergency line available 24/7
About NEW RISE

Raising Standards in
Care Recruitment

Connecting care providers with trusted, vetted and trained professionals across the UK.

Our Mission

Providing care providers with professionals they can rely on.

NEW RISE was founded to address the growing shortage of qualified care staff across the UK. We work with care homes, domiciliary providers, supported living services and nursing homes to supply vetted, trained and compliant care professionals.

Every candidate on our register has undergone enhanced DBS checks, employment reference verification, mandatory care training, safeguarding training and right-to-work verification.

Care team
500+
Successfully Placed Care Professionals
7+
Local Councils Worked With
24/7
Emergency Staffing Line
What We Offer

Our Services

Flexible staffing solutions tailored to the care sector.

Temporary Staffing

We supply qualified care professionals on a temporary basis to cover sickness, annual leave, and unexpected staffing shortages. Our rapid response team ensures you're never left short-staffed.

Permanent Recruitment

We help care organisations find the right long-term employees. Our thorough recruitment process ensures candidates are fully vetted, trained and the right fit for your organisation.

Last-Minute Cover

When you need staff urgently, NEW RISE delivers. Our 24/7 emergency line and large register of available care professionals means we can respond fast when you need it most.

Specialist Care Staff

We supply a wide range of specialist care professionals including Carers, Support Workers, Senior Carers, Team Leaders, Nurses and Healthcare Assistants across the UK.

For Care Providers

Need Reliable
Staff Fast?

We help care organisations fill staffing gaps with experienced, vetted and compliant professionals.

REQUEST STAFF NOW

How It Works

1
Contact Us

Call, email or complete our request staff form to tell us what you need.

2
We Match You

Our team identifies the most suitable, available care professionals from our register.

3
Staff Confirmed

You receive confirmation and full compliance documentation for your records.

What We Offer Providers

✓
Last Minute & Emergency Cover
✓
Temporary & Permanent Staff
✓
Fully Vetted & Compliant Workers
✓
All Care Settings Covered
✓
Dedicated Account Manager
✓
24/7 Emergency Line
REQUEST STAFF
For Care Workers

Looking For
Care Work?

Join NEW RISE and access flexible opportunities that work around you.

APPLY TODAY

Benefits of Joining NEW RISE

✓
Flexible shifts to suit your lifestyle
✓
Weekly pay — always on time
✓
Ongoing support from a dedicated team
✓
Career development opportunities
✓
Competitive rates of pay
✓
Work across multiple care settings

How To Register

1
Complete our online application form
2
Our team contacts you to discuss opportunities
3
Complete compliance checks and training
4
Start receiving flexible shift offers
APPLY TODAY
Get In Touch

Contact NEW RISE

We're here to help. Our friendly team responds within 2 hours during business hours.

Contact Details

Reach us by phone, email or visit our London office.

📞
0330 043 9960
Mon–Fri: 8:00am – 6:00pm
✉️
info@newrise.uk
We respond within 2 hours
🕐
Mon – Fri: 8:00am – 6:00pm
Emergency line available 24/7
Care support throughout the day and beyond

Your virtual care team. Daytime support. Out-of-hours cover.

Give your team breathing space with support during the working day and after your office closes. We carry out audits, supervisions and quality assurance checks during agreed daytime hours, alongside care planning, risk assessments and out-of-hours coordination.

NEW RISE Support · Daytime & out of hours

Day-to-day support. Clear evening handovers.

Working in your agency’s name, to your agreed procedures.
1
During the working dayAgreed audits, supervisions, care documentation and quality assurance checks.
2
When your office closesCall handling, staff coordination, carer check-ins and clear escalation.
3
Your manager stays informedA clear handover shows actions taken and anything still outstanding.
Cover periods, responsibilities and escalation routes agreed before starting.

Support when your office is closed

Evenings, early mornings, weekends and agreed bank-holiday cover.

Calls answered in your agency’s name

A professional extension of your team, following your procedures.

Experienced care professionals

Practical care-sector knowledge, clear escalation and documented handovers.

Supporting care agencies across England

Remote coordination shaped around your service.

Seven ways we help

Daytime tasks. Out-of-hours reassurance.

Choose support around your agency’s needs. We agree the scope and provide a tailored proposal before starting.

01A calm response when your office is closed

Out-of-hours call handling

We answer calls on behalf of your agency, follow your agreed procedures and help the caller reach the right support.

  • Support for carers, service users and families
  • Routine enquiries recorded and actioned within agreed authority
  • Urgent concerns escalated to your nominated contacts
  • Liaison with appropriate health or emergency services when needed
Discuss this service →
02A clear record for the next team

Call Records and Shift Updates

We document incoming calls, decisions and follow-up actions so your manager can see what happened out of hours.

  • Call notes and incident records
  • Actions, escalation and outcomes logged
  • Open concerns highlighted for the incoming team
  • Confidential records handled through agreed secure systems
Discuss this service →
03Reassurance for staff working out of hours

Carer Compliance Supervisions

Scheduled wellbeing check-ins and agreed supervision sessions give carers space to discuss their work, ask questions and raise concerns. We record development needs and follow-up actions.

  • Check-ins and supervision sessions scheduled around agreed needs
  • Practical reassurance within agreed boundaries
  • Concerns recorded and escalated when appropriate
  • Notes available for management follow-up
Discuss this service →
04Help when the rota changes unexpectedly

Sickness and staff cover coordination

When a carer reports an absence, we contact your approved available staff and help coordinate a response under your instructions.

  • Sickness calls recorded and passed on
  • Available approved staff contacted
  • Cover arrangements documented and communicated
  • Unfilled visits escalated promptly to your manager
Discuss this service →
05Person-centred documentation

Care planning and risk assessments

A separately commissioned service to create and review care plans and individual risk assessments that reflect each person’s needs, preferences and routines.

  • New care plans and updates when needs change
  • Associated individual risk assessments
  • Based on current assessments and relevant professional guidance
  • Your designated manager checks and approves documents before use
Discuss this service →
06Clear findings and follow-up

Compliance Audits

Reviews of agreed records to identify gaps, recurring themes and actions for your management team. Scope and record volumes are agreed before starting.

  • Complaints, compliments and concerns
  • Safeguarding, incidents and accidents
  • Quality checks and supervision records
  • Findings and action tracker; medication and individual care/staff file audits excluded
Discuss this service →
07Listen and improve

Quality Assurance Checks

Telephone feedback checks with service users or their representatives to understand their experience and identify where improvements may be needed.

  • Contact schedule and service-user numbers agreed in advance
  • Up to three contact attempts per person per agreed cycle
  • Feedback, themes and recommended actions documented
  • Concerns reported to your manager; urgent issues escalated promptly
Discuss this service →
A straightforward handover

Connected from one team to the next.

BEFORE COVER

Your office hands over

We agree contacts, rotas, access, known risks, decision limits and the hours you need.

DURING COVER

NEW RISE coordinates

Calls are handled within your procedures. Actions are recorded and urgent concerns escalated.

AFTER COVER

Your manager receives the update

We hand over the records, outcomes and any unresolved matters requiring follow-up.

Working together

Your questions answered

When can NEW RISE provide cover?

We work alongside your team during the day with audits, supervisions, quality assurance and care documentation. When your office closes, we can take over the on-call phone, with evening, overnight, weekend and bank-holiday cover arranged around your service. We confirm exact dates, times, availability, scope and fees in writing before cover starts. Cover is provided only during agreed periods.

How do you get to know our agency?

Before starting, we agree a handover, access to relevant systems, approved staff contacts, operating procedures, decision limits and primary and backup escalation contacts. We test the telephone arrangements and clarify who is responsible for each action.

Can you guarantee that every absence will be covered?

No. We coordinate with your approved available workforce. If safe cover cannot be found, we escalate promptly to your manager. The provider remains responsible for staffing and continuity of care. Any separately supplied agency workers require their own agreed terms.

Who makes management and clinical decisions?

Your provider and Registered Manager retain oversight and decisions outside our agreed authority. We escalate urgent concerns and use emergency services where necessary. Our service is coordination support, not clinical advice or direct care.

How is confidential information handled?

Access is limited to authorised personnel and agreed secure systems. Before processing care or staff records, we agree confidentiality, data protection, access, retention and incident-reporting arrangements in writing. Please do not send sensitive care information through the enquiry form.

How do we arrange a quote?

Use the form below to tell us your agency size, required cover and services. We will discuss the workload and provide a tailored written proposal. No services begin until scope, responsibilities and terms are agreed.

Contact us

Tell us how we can help.

Share a few details about your service and the support you’re looking for.

Please do not include service-user names, health information, staff records or other sensitive information.

Enquiry sent!

Thank you. We’ll discuss your workload and come back to you with a tailored written proposal.

NEW RISE RECRUITMENT

Why Choose NEW RISE?

Recruitment Experts with Real Social Care Experience

Who We Are

Not just recruiters — experienced social care professionals.

At New Rise Recruitment, we are not just recruiters – we are experienced social care professionals who understand the sector from the inside. Every member of our team has a minimum of 10 years' experience working within adult social care, giving us the knowledge and expertise to match the right people with the right organisations.

10+
Years Experience
7+
Councils Worked With
500+
Professionals Placed

A Team Built on Industry Expertise

Registered Managers
Nominated Individuals
Care Trainers
Compliance and Quality Assurance Specialists
Senior Carers
Support Workers
Recruitment and Workforce Specialists

This hands-on experience allows us to understand the challenges faced by care providers and the skills required to deliver outstanding care.

Care worker with elderly patient outdoors
Our Expertise

Specialists in Care Workforce Solutions

We don't just fill vacancies—we help build strong, sustainable care teams. Our team has extensive experience supporting providers with recruitment, workforce development, sponsorship requirements, training, compliance, and service improvement.

Whether you're looking for temporary cover, permanent staff, or specialist leadership roles, we understand the challenges you face and deliver workforce solutions that work.

See how we can support your organisation
Local Authority Experience

Extensive Experience Working with Local Authorities

We have worked alongside numerous local authorities and councils, helping care providers meet contractual requirements, maintain high standards, and build skilled and reliable workforces. Our understanding of council expectations enables us to recruit staff who can confidently work within regulated care environments.

Training & Workforce Development

Our expertise goes beyond recruitment. We have trained and supported care staff at all levels. We understand the importance of helping staff:

✓
Deliver person-centred care
✓
Understand care plans and risk assessments
✓
Recognise changes in service users' needs
✓
Identify safeguarding concerns
✓
Support rehabilitation and independence
✓
Accurately document and record care
✓
Contribute to the development and review of care plans

Compliance Specialists You Can Trust

The care sector is heavily regulated, and compliance is at the heart of everything we do. Our team has extensive knowledge of:

✓
CQC Regulations and Fundamental Standards
✓
CQC inspection requirements
✓
Workforce compliance and safer recruitment
✓
Right to Work checks
✓
Sponsorship and Skilled Worker Visa requirements
✓
HMRC employment and payroll compliance
✓
Employment legislation and best practice
✓
Training and competency frameworks
International Recruitment

Sponsorship & International Recruitment Expertise

We have significant experience supporting organisations with sponsorship licences and recruiting international workers. We understand the responsibilities and compliance requirements associated with employing overseas staff and can guide employers through the process with confidence.

🌍
Sponsorship Licence Support
✈️
Skilled Worker Visa Guidance
📋
Right to Work Compliance
🏛️
HMRC & Employment Law Compliance
Proven Track Record

Proven Compliance and Inspection Experience

Our professionals have collectively supported organisations through numerous inspections and audits:

🔍
CQC Inspections
📊
PAMMS Inspections
🌍
Sponsorship Licence Audits
⚖️
EAS Inspections
💼
HMRC Audits
🏛️
LA Quality Assurance Visits

We don't simply understand the regulations — we have lived them, managed them, and successfully worked through them.

This experience gives us a unique advantage when recruiting staff. We know what good looks like because we have been responsible for achieving and maintaining it ourselves. We understand the standards required to deliver safe, effective, caring, responsive, and well-led services, and we recruit professionals who can meet those expectations.

Our knowledge of workforce compliance, recruitment governance, sponsorship requirements, training standards, and operational best practice enables us to support providers in building teams that are inspection-ready and capable of delivering exceptional care.

🎯

Quality Over Quantity

We believe successful recruitment is about finding the right fit, not simply filling vacancies. Our practical experience allows us to assess candidates beyond their CV, ensuring they possess the skills, values, and attitude needed to succeed in care.

🤝

A Recruitment Partner Who Understands Your Business

Whether you are a care home, domiciliary care provider, supported living service, rehabilitation service, or healthcare organisation, New Rise Recruitment understands your challenges because we have worked in your sector ourselves.

New Rise Recruitment – Recruitment by Care Professionals, for Care Professionals.

When you partner with New Rise Recruitment, you gain a recruitment team with real-world care experience, compliance expertise, and a genuine commitment to helping your organisation thrive.

REQUEST STAFF GET IN TOUCH